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23%
The enhanced user interface an advanced call handling capabilities that help boost productivity of a telephone attendant. Delivered in SIP.
When you attach up to three SoundPoint® IP Expansion Modules to the SoundPoint IP 601, you get a high-performance, productivity-enhancing solution for telephone attendants – receptionists, administrative assistants, secretaries, executive assistants, and other "power users" who manage and monitor a high volume of simultaneous telephone calls on a daily basis.
The SoundPoint IP attendant console solution comprising the SoundPoint IP 601 host phone and three Expansion Modules boasts four high-resolution LCD displays and forty-eight illuminated multifunctional keys that can automatically be configured as either line keys or speed dials. The SoundPoint IP attendant console solution provides an easy transition from traditional PBX features and functionality into the world of Voice over IP with its familiar, intuitive user interface and friendly call visualization.
When equipped with a high-performance attendant console based on the SoundPoint IP 601 and up to three SoundPoint IP Expansion Modules, the telephone attendant can promptly accept, accurately screen, efficiently dispatch, and effortlessly monitor up to 24 concurrent customer calls on up to 12 lines. These advanced call handling capabilities help increase the accuracy of call routing, reduce the number of lost customer calls, and shorten transaction times, which result in improved customer satisfaction.
Features
- Increased Productivity — The
SoundPoint IP Expansion Module provides
productivity-enhancing, advanced callhandling
capabilities
- Advanced call handling — Effectively
monitor and manage a large volume of
simultaneous calls
- Ease of use — Large, high resolution LCD,
14 illuminated multifunctional line keys,
and user-friendly call visualization provide
an intuitive user interface
- Ease of installation, set-up — Virtually no
installation or set-up are required, as signaling
and powering are provided by the
host phone
- Proven — Polycom is a leading independent
supplier of award-winning standardsbased
IP telephones
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